Terms of service

TERMS OF SERVICE

CavCollects.com — Effective: April 22, 2026 — Last Updated: April 22, 2026

1. Overview & Acceptance

This website, CavCollects.com (the "Site"), is owned and operated by Cavalieri Collectibles Co. d/b/a CavCollects.com ("CavCollects," "we," "us," or "our"). These Terms of Service, together with our Return Policy, Refund Policy, Shipping Policy, and Privacy Policy (collectively, the "Terms"), govern your access to and use of the Site and all purchases of products offered by CavCollects, whether purchased directly on the Site or through an authorized third-party marketplace.

By accessing, browsing, registering for an account on, or purchasing from the Site, you ("you," "Customer," or "User") represent that you are at least eighteen (18) years of age and legally capable of entering into a binding contract, and you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Site.

PLEASE READ CAREFULLY. These Terms contain important provisions regarding authenticity verification, non-returnability of certain rare and investment-grade items, anti-fraud protections, limitation of liability, and governing law. Your purchase constitutes acceptance of each of these provisions.

2. Definitions

• "Authentication Partner" means a recognized third-party authenticator such as PSA/DNA, James Spence Authentication (JSA), Beckett Authentication Services (BAS/Beckett), Fanatics Authentic, Upper Deck Authenticated, Steiner Sports, TriStar, or any other reputable authenticator we disclose in a product listing.
• "Authentication Components" means any Certificate of Authenticity (COA), hologram, serial number, matching sticker, tamper-evident seal, slab, case, or other physical marker issued or applied by an Authentication Partner or by CavCollects.
• "Tamper-Evident Seal" means a numbered security label, holographic sticker, slab seal, or similar physical indicator affixed to the item, its packaging, or its authentication case, designed to demonstrate whether the item has been opened, altered, or swapped.
• "Category A Item" means a product designated in the listing as standard-return eligible, typically mass-produced or readily replaceable memorabilia.
• "Category B Item" means a product designated in the listing as "Final Sale," "One-of-a-Kind," "Investment-Grade," "High-Value Collectible," or similar, which is eligible only for the narrow return exceptions set forth in the Return Policy.
• "Marketplace" means any third-party platform through which CavCollects offers products, including but not limited to Amazon, eBay, Walmart Marketplace, Target Plus, Etsy, Whatnot, Facebook Shops, Instagram Shops, Pinterest, and TikTok Shop.

3. Product Representation, Authenticity & Third-Party Authentication

3.1 Authenticity Standard

Every signed or game-used item offered by CavCollects is either (a) accompanied by a Certificate of Authenticity and/or tamper-evident hologram issued by an Authentication Partner, or (b) accompanied by an in-house Letter of Provenance identifying the chain of custody, where third-party authentication is not commercially available for the item. The specific authentication method for each item is disclosed in the product listing.

CavCollects complies with, and where applicable exceeds, the authenticity requirements imposed on sellers of sports collectibles and autographed memorabilia by Amazon.com, eBay, Walmart Marketplace, and Target Plus. This includes pre-sale authentication documentation, retention of acquisition records for a minimum of three (3) years, and cooperation with marketplace-initiated authenticity investigations.

3.2 Inherent Variation in Memorabilia

Because autographed and game-used memorabilia is, by its nature, handmade and unique, minor variations in ink tone, signature placement, pen flow, surface texture, toning, patina, and presentation are normal and do not constitute a defect, misrepresentation, or "item not as described" claim. Product photography is representative of the actual item offered; however, monitor calibration, lighting, and photographic angle may produce minor color or contrast differences.

3.3 Tampering with Authentication Components

Any removal, alteration, breaking, detachment, or obscuring of an Authentication Component — including COAs, holograms, tamper-evident seals, serial-number stickers, or graded-item slabs — immediately and permanently voids all return eligibility, regardless of the reason for the tampering. Such tampering may additionally be reported to the applicable Authentication Partner, to the purchasing marketplace, and to the payment processor, and may be treated as evidence of fraudulent return activity under Section 11.

4. Order Acceptance, Pricing & Availability

All orders placed through the Site constitute an offer to purchase, which CavCollects may accept or decline in its sole discretion. An order confirmation email is an acknowledgment of receipt, not an acceptance. Acceptance occurs only upon shipment of the item.

We reserve the right, without prior notice, to (a) refuse or cancel any order, (b) limit quantities sold to any single customer or household, (c) correct pricing or typographical errors, and (d) require additional identity or payment verification before shipment. Suspected fraud, resale arbitrage in violation of listing terms, prior chargeback history, or mismatched shipping/billing information are all valid grounds for refusal.

Prices are displayed in U.S. Dollars and are subject to change without notice. Applicable sales tax is calculated and collected based on the shipping destination and our nexus obligations. CavCollects is not responsible for currency-conversion fees, international duties, or import taxes, which are the responsibility of the buyer.

5. Payment, Holds & Verification

CavCollects accepts major credit and debit cards, PayPal, Shop Pay, and other payment methods displayed at checkout. You represent and warrant that you are authorized to use the payment method you provide and that the billing information you supply is true, accurate, and current.

Orders in excess of $500, orders flagged by our fraud-scoring system, and orders shipping to addresses that do not match the billing address on file may be held pending additional verification, which may include a callback, a government-issued photo ID match, or a third-party identity check. If verification cannot be completed within five (5) business days, we may cancel the order and refund the payment method.

6. Shipping, Delivery, Signature & Risk of Loss

6.1 Shipping Operations

Standard processing time is one to three (1–3) business days, excluding U.S. federal holidays. High-value or one-of-a-kind items may require additional pre-shipment verification. All shipments include carrier tracking. Insurance is included on shipments of $100 or more.

6.2 Signature Confirmation

Signature confirmation is required on all shipments with a declared value of $750 or more, and may be required on lower-value shipments at our discretion based on destination risk signals, declared value, or carrier policy. Customers waive signature confirmation at their own risk; such waivers may compromise carrier insurance eligibility.

6.3 Risk of Loss and Title

Title to and risk of loss for all products pass to the Customer upon the carrier's first attempted delivery or confirmed delivery scan at the shipping address provided, whichever occurs first. Thereafter, responsibility for the physical security of the shipment — including against theft, porch piracy, weather, and unauthorized access — rests with the Customer, subject to any applicable carrier insurance or marketplace buyer-protection program.

6.4 Address Accuracy

You are solely responsible for providing a complete and accurate shipping address. Requests to change the shipping address after an order has been placed may be accommodated at our discretion but are not guaranteed and may require cancellation and re-order. CavCollects is not liable for loss resulting from Customer-provided address errors, unattended delivery locations, or changes of residence.

7. Returns & Refunds

Returns and refunds are governed by our Return Policy and Refund Policy, each of which is incorporated into these Terms by reference and published at CavCollects.com. In summary:

• Category A Items are eligible for return within thirty (30) calendar days of confirmed delivery, subject to a twenty percent (20%) restocking fee, provided the item is returned in its original, unused condition with all Authentication Components intact and tamper-evident seals unbroken.
• The restocking fee is waived where CavCollects shipped the wrong item, or where the item sustained verified transit damage documented in accordance with the Return Policy and with FedEx, UPS, or USPS carrier-claim requirements.
• Category B Items are Final Sale. Returns are accepted only for (i) verifiably incorrect item shipped, (ii) transit damage confirmed by carrier inspection, or (iii) a material, undisclosed defect existing at the time of shipment.

All returns require prior written Return Authorization. Unauthorized returns will be refused and returned to sender at the Customer's expense.

8. Marketplace Purchases

Purchases made through any Marketplace are additionally governed by that Marketplace's terms, return policy, A-to-z / Money Back Guarantee / eBay Money Back Guarantee or equivalent buyer-protection program. Where a Marketplace's mandatory buyer-protection terms conflict with these Terms, the Marketplace terms will prevail to the extent required, and only with respect to the purchase made on that Marketplace. For all other matters, these Terms remain in effect.

You acknowledge that each Marketplace imposes its own shipping-timeliness metrics (including Amazon's late-shipment, cancellation, and valid-tracking rates; Walmart's on-time-shipment and delivery standards; Target Plus's ship-on-time requirements; and eBay's Seller Performance Standards). CavCollects makes commercially reasonable efforts to meet or exceed these standards, but does not guarantee delivery within any specific Marketplace-published window where forces outside our control (carrier delays, weather, strikes, customs) intervene.

9. Speculative Purchases, Resale & Investment Disclaimer

Collectible memorabilia is a volatile market. Purchases made for resale, event-driven speculation (e.g., a forthcoming Hall of Fame induction, championship run, retirement announcement, or death of a featured athlete), portfolio investment, or third-party flip agreements are made at the buyer's sole risk. CavCollects makes no representation or warranty regarding future market value, liquidity, grading outcomes, or the commercial success of any resale effort. Market-related disappointment is not a valid basis for return, refund, or chargeback.

10. Intellectual Property

All content on the Site — including product photography, descriptions, text, logos, videos, authentication imagery, and site design — is the property of CavCollects or its licensors and is protected by U.S. and international copyright, trademark, and related laws. You may not copy, reproduce, republish, distribute, scrape, or use our content, in whole or in part, for any commercial purpose (including competing listings on any Marketplace) without our prior written consent. Violators will be reported to the relevant Marketplace intellectual-property programs and, where appropriate, pursued under applicable law, including the Digital Millennium Copyright Act.

11. Prohibited Conduct & Fraud Prevention

You agree that you will not, and will not attempt to:

• Submit fraudulent, duplicative, or deceptive chargebacks or payment disputes, including disputes filed despite receipt of the correct, authenticated item;
• Misrepresent the condition of a shipment upon delivery, including by claiming non-receipt of a signed-for package or damage not present at delivery;
• Return any item other than the exact item shipped by CavCollects, including, without limitation, swapping in a counterfeit, replica, previously owned, or altered item;
• Break, remove, alter, or obscure any Authentication Component prior to return;
• Use false identity, synthetic identity, or third-party payment credentials without authorization;
• Harass CavCollects staff, threaten negative reviews in exchange for refunds or free product, or engage in coordinated review manipulation;
• Interfere with or attempt to penetrate the Site's security, scrape pricing or inventory data, or use automated tools to place or cancel orders.

Remedies. In addition to any other rights and remedies available to us at law or equity, we may (a) refuse service to any customer who engages in the above conduct, (b) cancel pending orders, (c) pursue recovery of chargeback losses and associated fees under 15 U.S.C. § 1693 and applicable state law, (d) report the conduct to the purchasing Marketplace, payment processor, and, where criminal fraud is indicated, to federal and state law-enforcement authorities, and (e) seek liquidated damages equal to the full value of the item plus our reasonable costs of investigation.

12. Pre-Shipment Documentation

To protect both parties and to create an evidentiary record in the event of a dispute, chargeback, or carrier claim, CavCollects photographs and, for items valued at $500 or more, video-records each item immediately prior to packaging. This record captures the item's condition, all Authentication Components, the serial or hologram number where applicable, and the packaging process. This documentation may be submitted to payment processors, Marketplace buyer-protection teams, carriers, and Authentication Partners in the event of a claim. By placing an order, you consent to our use of this documentation for such purposes.

13. Disclaimers; No Warranties

Except as expressly set forth in a written product listing or a contractual provision required by an applicable Marketplace, products are sold "AS IS" and "WITH ALL FAULTS." To the fullest extent permitted by law, CavCollects disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and any warranty arising from course of dealing or usage of trade. No oral or written information or advice given by CavCollects or its representatives creates any warranty not expressly contained in these Terms.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CAVCOLLECTS, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, OR LOSS OF INVESTMENT VALUE, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR PURCHASE OR USE OF ANY PRODUCT, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO A PRODUCT SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT GIVING RISE TO THE CLAIM.

Certain jurisdictions do not permit the exclusion of certain warranties or the limitation of incidental or consequential damages; accordingly, some of the above limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless CavCollects, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your breach of these Terms, (b) your misuse of the Site or any product, (c) your violation of applicable law, or (d) any fraudulent chargeback, return, or dispute initiated by you in bad faith.

16. Governing Law, Forum & Dispute Resolution

These Terms, and any dispute arising out of or relating to these Terms or to any product purchased from CavCollects, shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to any mandatory Marketplace dispute-resolution process, you and CavCollects agree that any action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Suffolk County, Massachusetts, and each party consents to the personal jurisdiction and venue of those courts and waives any objection based on inconvenient forum.

You and CavCollects each waive any right to a trial by jury in any action or proceeding arising out of or relating to these Terms. Any claim must be brought within one (1) year after the cause of action accrues; otherwise the claim is permanently barred.

17. Modifications

We may modify these Terms from time to time. The revised version will be posted on the Site with an updated "Last Updated" date. Material changes will, where feasible, be highlighted. Your continued use of the Site or purchase of products after posting constitutes acceptance of the revised Terms. For any individual order, the Terms in effect at the time of that order apply to that order.

18. Severability; Waiver; Assignment; Entire Agreement

If any provision of these Terms is held unenforceable, the remaining provisions shall continue in full force and effect, and the unenforceable provision shall be reformed to the minimum extent necessary to make it enforceable. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. These Terms, together with the Return Policy, Refund Policy, Shipping Policy, and Privacy Policy, constitute the entire agreement between you and CavCollects regarding your purchases and use of the Site, and supersede all prior agreements.

19. Contact

Questions regarding these Terms should be directed to:

Cavalieri Collectibles Co. d/b/a CavCollects.com Email: Cav@CavCollects.com

All legal notices must be sent by email to the address above with a hard-copy follow-up, if requested, to the business address on file with the Commonwealth of Massachusetts.